- Education
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- Erasmus University of Rotterdam, Rotterdam, The Netherlands
Doctor of Philosophy in Econometrics (Operations Research and Informatics), July 2018
Promoter: Prof. Rommert Dekker. Committee Secretary: Prof. René de Koster
Dissertation: Data-driven warehouse management in global supply chains
- Erasmus University of Rotterdam, Rotterdam, The Netherlands
Master of Science in Maritime Economics and Logistics, Oct 2010
Thesis title: Strategy of Internalizing Main Success Factors from 3PL Providers: Focusing on IT System Accomplishment
- Yonsei University, Seoul, Korea
Master of Arts in Marketing Communication, Feb 2007
- Yonsei University, Seoul, Korea
Bachelor in Electric Engineering, Feb 2001
- 연구 분야
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- International Business Management and Operations Management
- Global Supply Chains Management: Operations Research, Aggregate Planning, Distribution network
- Cross border electronic commerce: E-Fulfillment, Behavioral Operations Modelling
- Procurement management: Business Process Outsourcing, Right shoring Strategy, Quality assurance.
- Global Business strategy: Strategic fit analysis, Resource Based view analysis.
- Data Analytics and Operations Research
- Stochastic Modelling: Optimization with supply chain capacity management, Job scheduling Model.
- Times series analysis and Forecasting: Installed based demands modelling, ARIMA modelling.
- Simulation: Discrete event simulation, Agent based simulation, System Dynamics simulation.
- Programming Language: MATLAB, Any logic, R, Python, SPSS, AMOS, EVIEWS.
- Informatics and project management
- Logistics operations system: Warehouse management system, Transport management system.
- Logistics finance system: Activity-Based Cost billing system, Business Planning System.
- Demands Planning system: P.S.I. Planning, Resource Allocation, Labor planning system.
- Multinational Company Operation: Global ERP (SAP), Intercompany Trade.
연구 실적물
- - Cross-border electronic commerce: Distance effects and express delivery in European Union markets. International Journal of Electronic Commerce, 2017, vol. 21(2), pp. 184-218. Thai Young Kim*, Rommert Dekker, and Christiaan Heij, SSCI (IF 5.0)
- - Spare part demand forecasting for consumer goods using installed base information. Computers & Industrial Engineering, 2017, vol. 103, pp. 201-215., Thai Young Kim*, Rommert Dekker, and Christiaan Heij, SCIE (IF 7.9)
- - Improving warehouse labour efficiency by intentional forecast bias. International Journal of Physical Distribution & Logistics Management, 2018, vol. 48(1), pp.93-110. Thai Young Kim*, Rommert Dekker, and Christiaan Heij, SSCI (IF 6.7)
- - Improving warehouse responsiveness by job priority management: A European distribution centre field study. Computers & Industrial Engineering, 2020, vol.139,105564. Thai Young Kim*, SCIE (IF 7.9)
- - Effects of logistics service quality and price fairness on customer repurchase intention: The moderating role of cross-border e-commerce experiences, Journal of Retailing and Consumer Services, 2022, Vol 70, 103165, Quynh Huong Do, Thai Young Kim*, Xueqin Wang, SSCI (IF 10.4)
- - A Recipe for an Omnichannel Warehouse Storage System: Improving the Storage Efficiency by Integrating Block Stacking and Racking, Computers & Industrial Engineering, 2023, vol.182,109320. Thai Young Kim*, Su-Han Woo, Stein W. Wallace, SCIE (IF 7.9)
- - Does COVID-19 change consumers’ involvement in e-commerce last-mile delivery? An investigation on behavioural change, maintenance and habit formation, Electronic Commerce Research and Applications, 2023, vol 60, 101273, Xueqin Wang, Yiik Diew Wong, Thai Young Kim, Kum Fai Yuen, SSCI (IF 6.0)
- - An empirical research on the determinants of driver-partners' participative behaviour in crowd logistics: from a motivation theory perspective, The International Journal of Logistics Management, 2024, Cam Tu Nguyen, Kum Fai Yuen, Thai Young Kim, Xueqin Wang, SSCI (IF 7.5)
- Cross-cultural exploration of determinants of e-commerce adoption: Perspectives from logistics service quality and payment driver,
Journal of Retailing and Consumer Services, Volume 81, 2024, 104033, Chaimaa El Aissoug, Thai-Young Kim*, Xue-Qin Wang, Dong-Hyun Choi, SSCI (IF 13.1)
- Bridging logistics and payment to build trust in African E-Retail: The role of logistics service quality, payment drivers, and cultural influences, Journal of Retailing and Consumer Services, Volume 88, 2026, 104471, Chaimaa El Aissoug, Thai Young Kim*, Xueqin Wang, SSCI (IF 13.1)
- Revisiting the concept of decent work: exploring work values and job satisfaction in the era of Logistics 4.0,
International Journal of Physical Distribution & Logistics Management, Vol. 56 No. 2 pp. 109–137, EL Aissoug C, Kim TY, Choi H, Choi D, 2026,
SSCI (IF 7.3)
- Improving customs clearance bottleneck in the Chinese B2C import cross-border e-commerce: extending sampling methods by two stages.
Humanit Soc Sci Commun 12, 1001, 2025, Zhao, Y., Kim, T*. & Hwang, BS.
SSCI (IF 3.6)
- Kwak, Hanna, Thai-Young Kim, and Dong-Hyeok Lee. 2025. "A Study on the Application of Logistics Automation in the Healthcare Industry: Exploratory Qualitative Research"
Eng 6, no. 9: 205.
Scopus
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- 학술 발표
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- Cross-Border Electronic Commerce: Distance Effects and Express Delivery in European Union Markets.
POMS 27th Annual Conference, 6th May, 2016*, Orlando, FL, USA (abstract code: 065-1716)
- Big Data Forum: Science to practice.
Q-intelligence symposium, Erasmus University Rotterdam, 29th August 2017, Rotterdam, Netherlands Media: http://www.toii.nl/big-data-in-customer-service-2-wat-kan-customer-service-met-big-data/
- Spare part demand forecasting from installed based for consumer goods.
Service logistics forum & dutch institute for advanced logistics,9th October 2014, Breda, Netherlands
- Cross-Border Electronic Commerce in European Union Markets.
ERIM Research Seminar (LIS), Erasmus University Rotterdam School of Management, 5 th January 2016, Rotterdam, Netherlands
- Improving warehouse responsiveness by job priority management.
EURO 30th European Conference on Operational Research, 23rd June 2019, Dublin, Ireland
(Accepted for a session about Stochastic Models and Queueing: Theory and Applications)
* indicates a presentation by co-author(s).
- 학계 활동 내역
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- Peer reviewer
- Referee for International Journal of Electronic Commerce.
- Referee for Computers & Industrial Engineering.
- Referee for International Journal of Production Research.
- Business Consulting
- Principle Investigator for Business Consulting funded by Samsung Electronics Netherlands.
- Principle Investigator for Business Consulting funded by Mars & Co, United States.
- Principal Investigator Sponsored by Valory, Business Decision support system, Netherlands.
- Program Coordination
- Coordination of Executive program for Project management with Rotterdam School of Management, Erasmus University and Samsung Electronics Europe Logistics
- Coordination of Professional Development program with Maritime Economics and Logistics, Erasmus University and Samsung Electronics Europe Logistics
- 교육 경력
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- Lecturer (Tenure track Assistant Professor) in Innovation Analytics and Operations Management, Middlesex University London, Department of Management, Leadership & Organizations. Sept 2019 ~ Feb 2021 :
- Module leader: Global Supply Chain Management (Master, +50 class), Supply chain Analytics (Master, +35class), Supply chain and Logistics Innovation (Undergraduate, +10 class)
- Module tutor: Procurement management (Master, +30 class), Emerging technology management (Master, +30 class), Logistics Management (Master, +20 class), Operations Management (Bachelor, +150 class)
- Invited Lecturer on Warehouse Management for Maritime Economics and Logistics (MSc), Erasmus University Rotterdam, Spring 2011~ Spring 2013. Spring 2019.
- Thesis Supervisor for Maritime Economics and Logistics (MSc), Erasmus University, 2015~ 2020.
- Thesis Supervisor for Undergraduate in Supply Chain Management, Breda University of Applied Sciences, 2015.
- 산업체 경력
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- Senior Manager in European Operation Center, January 2018~August 2019
Job: Warehouse Innovation Consultancy for 25 European warehouses (316,000 m2: Germany, U.K., France, Spain, Portugal, Sweden, Italy, France, Benelux, Slovakia, Poland, Hungary, etc)
Department: European Operation Group, Samsung Electronics Europe Logistics, Netherlands.
- Senior Manager in Logistics Finance, March 2014~December 2017
Job: Business controlling (Activity Based Cost billing module), Business Process Outsourcing (SDS),
Contract logitics management (DESC, DHL Express, Geodis, Rhenus, DB schenker, CEVA, DSV, GVT)
Department: Western Europe Distribution Center, Samsung Electronics Europe Logistics, Netherlands.
- Manager in Logistics Innovation, February 2008~February 2014
Job: System implementation (TMS/WMS/G-ERP, Carrier Hub Visibility, Return Planning System) Department: Western Europe Distribution Center, Samsung Electronics Europe Logistics, Netherlands.
- Project Manager (Business Intelligence in SAP), May 2007~ January 2008
Job: Business Risk Early Warning Interface design, Knowledge Management System
Department: Process Innovation group, Samsung Electronics Europe Logistics, Netherlands
- Project Part Leader (Business Customer Web Portal), March 2006~ April 2007
Job: Business Customer Data base design and Demand forecasting interface (i2)
Department: MIS Task Force, Samsung Electronics Head Quarter, South Korea
- Product Marketing Manager (x86 Server), April 2003~Feburary 2006
Job: Marketing Communication, Brand marketing (SmartServer series)
Department: Business Sales Group, Samsung Electronics Head Quarter, South Korea
- Product Engineer (x86 Server), January 2001~March 2003
Job: Intel x86 4 ways-Server Circuit Design
Department: Intel Korean Development Center, Samsung Electronics Head Quarter, South Korea